Free BCAA Bike Assist
During Bike to Work Week (May 28 to June 3), BCAA is offering free “Bike Assist”, roadside assistance for bicycles, to all participating BTWW cyclists – BCAA member or not – in case they experience a problem during their ride. Not only that, BCAA will extend its free Bike Assist offer to all cyclists for the rest of June in commemoration of Bike Month.
Cyclists who’ve experienced a mechanical breakdown can contact BCAA Road Assist service – available 24 hours a day, 7 days a week – to receive help. And, if your bike is beyond repair at roadside, the BCAA technician will transport you and your bike a maximum of five kilometres to your destination or a nearby bike repair shop.
Many people may be afraid to give cycling a try because they feel unsafe and vulnerable on the road. With roadside assistance available in case of a mechanical breakdown, BCAA encourages you to try commuting by bicycle during your community’s Bike to Work Week event and the rest of June.
Bike Assist is available wherever BCAA provides roadside assistance. For more information on BCAA’s “Bike Assist”, a Membership benefit, visit bcaa.com/bikeassist.
BCAA is proud to be the first Automobile Association in North America to provide roadside assistance for Members choosing pedal power over motor power.
Cyclists needing help can call BCAA Road Assist in any of the following ways:
- * Dial *222 by cell phone anywhere in B.C.
- * 604-293-2222 (Lower Mainland)
- * 1-800-222-4357 (rest of B.C.)
Criteria for BCAA “Bike Assist” during Bike to Work Week and Bike Month:
- The cyclist must have experienced a mechanical breakdown, which includes any issue that makes the bike inoperable during a rider’s commute, such as a broken chain or flat tire. (No assistance will be provided to cyclists looking to avoid challenging terrain or inclement weather);
- Manual (non-motorized) and hybrid bicycles are eligible for Bike Assist service,
- If the repair cannot be made at the site of the breakdown, the service technician will transport the cyclist and their bicycle a maximum of five kilometres to their destination or a bike repair shop;
- One cyclist can be transported at a time.